Midnight Sun Coffee Roasters

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Privacy

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Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: midnightsuncoffeeroasters[at]gmail[dot]com
By Phone: toll free 1 (888) 633-4563

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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roasts

  • Decaf
  • Espressos
  • Full City
  • Organic
  • Signature Blends
  • Specialty Roasts

service & info

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ordering & shipping

ordering online

coffee roaster from the ordering online page

Currently, only coffee products are available for ordering online.

Ordering Coffee Online

  • The online system cannot recognize 1/2 lb quantities, only full lb orders, please.
  • If you are ordering over 5 lb of a single coffee product, you can leave a message in the checkout process if you would like it packaged in 1 lb or 5 lb bags.
  • Signing up for an account with us is not necessary with the online order system, but it's free and having an account would save your order and shipping info.
  • We strive to keep our product listings accurate on this site.
  • However, due to seasonal availability and other circumstances, it is possible that a product that you order is not available.
  • In that case, we will be sure to contact you and suggest an alternative.

About the Checkout

  • The checkout  link will take you to a secure PayPal page, where you can use an existing PayPal account ( if you have), or any major credit card for payment.
  • After the transaction is complete you will be returned to our site, where you can continue.

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If your order requires special consideration and you would prefer email correspondence ,
visit the Contact page for email/telephone information.

shipping info

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Shipping Rates

In order to simplify Canada Post postage for online orders, charges will be calculated as follows:

Coffee orders shipped within Canada*  will be charged (CAD) by total order weight according to the following categories:

$20   >  1 - 2 lbs

$23  >   3 - 5 lbs

$25  >   6 - 8 lbs

$29  >   9-15 lbs

$34   >  16-20 lbs

$40   >  21-25 lbs     (or contact us for shipping quotes for larger orders, 20 lbs or more.)

*Due to extra shipping costs to Nunavut and Northwest Territories, there is an additional $5 charge for customers shipping to these destinations.

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Destinations within the USA will have additional charges, as follows:

$8     USA

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For shipping to other destinations, or any other inquiries about our shipping and handling policies please contact us!

Please allow 7 to 10 business days for your order to be processed and shipped to you.

coffee grind options

coffee roaster coffee grind type

How do you choose your grind?

When selecting a coffee product (either whole coffee beans, or ground) to order, you will be asked to choose a grind so that we can prepare the coffee to your preference.

Our grinds range from 1-wholebean (not ground) to 9-turkish grind (very fine).

The options in between are suitable for a variety of coffee-making equipment that you may be using, such as french press, cone filter, flat-bottom basket, etc.

If you are not sure which grind would be best, choose the 'other- specify at checkout' option and leave a short note in the checkout process.

Tell us what equipment you use to make your coffee and we will be happy to help.

 

have you tried…

  • Martha Black's Organic Dark $19.75
  • Espresso Italia $17.75
  • Guatemalan $17.75

midnight sun coffee roasters  | 1-888-633-4563 | whitehorse, yukon, canada

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